Category: Occupation Taxonomy

Live chat operators respond to answers and requests posed by customers of all nature through online platforms in websites and online assistance services in real

Telephone switchboard operators establish telephone connections by using switchboards and consoles. They also answer customer inquiries and service problem reports.

Emergency medical dispatchers respond to urgent calls made to the control center, take information about the emergency situation, the address and other details and dispatch

Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing

Camping ground operator perform customer care in a campsite facility and other operational work.

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and

Tour organisers are in charge of managing and supervising the itinerary of a touristic voyage and provide practical information to tourists.

Travel agents design and market travel programme itineraries for potential travellers or visitors.

Travel consultants provide customised information and consultation on travel offers, make reservations and sell travel services together with other related services.

Customer contact centre information clerks provide information to customers via the telephone and other media such as email. They answer inquiries about a company’s or