Emergency Medical Dispatcher

Emergency medical dispatchers respond to urgent calls made to the control center, take information about the emergency situation, the address and other details and dispatch the nearest ambulance or paramedic helicopter.

Essential Skills and Competencies

PERKESO provides training with daily allowance of up to RM20.

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• Adhere to Organisational Guidelines • Answer Emergency Calls • Communicate Verbal Instructions • Comply with Legislation Related to Health Care • Comply with Quality Standards Related to Healthcare Practice • Dispatch Ambulance • Listen Actively • Log Emergency Call Information Electronically • Manage Dispatch Software Systems • Operate an Emergency Communication System • Personnel Planning in Emergency Response • Prioritise Emergencies • Provide Advice to Emergency Callers • Support Distressed Emergency Callers • Tolerate Stress • Work in Multidisciplinary Teams Related to Emergency Care

Knowledge

• Local Geography • Medical Dispatch

Alternative Related Job

• Dispatcher of Emergency Medical Vehicle • Medical Dispatcher • Emergency Call Operator • Emergency Call Handler • Emergency Medical Service Dispatcher • Ambulance Services Dispatcher • Control Room Worker • Call Handler

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