Travel Consultant

Travel consultants provide customised information and consultation on travel offers, make reservations and sell travel services together with other related services.

Essential Skills and Competencies

PERKESO provides training with daily allowance of up to RM20.

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• advertise travel insurance • apply foreign languages in tourism • carry out internet research • customise travel package • devise tailor-made tourism itineraries • guarantee customer satisfaction • handle customer complaints • identify customer's needs • maintain customer records • maintain customer service • maintain relationship with suppliers • maintain working relationships • oversee travel arrangements • process booking • process payments • provide tourism related information • sell tourist packages • upsell products • use customer relationship management software • use global distribution system

Knowledge

• geographical areas relevant to tourism

Alternative Related Job

• tourism promotion agent • business travel advisor • leisure travel consultant • travel advisor • business travel consultant

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