Tourist Information Officer

Tourist information officers provide information and advice to travellers about local attractions, events, travelling and accommodation.

Essential Skills and Competencies

PERKESO provides training with daily allowance of up to RM20.

Enrol now and kickstart your journey to a shinier job future.

Let’s be part of our training providers.

• apply foreign languages in tourism • assist visitors • collect tourist information • communicate with customers • comply with food safety and hygiene • coordinate efforts of stakeholders for destination promotion • demonstrate intercultural competences in hospitality services • develop tourist information materials • devise special promotions • distribute local information materials • handle personal identifiable information • identify customer's needs • maintain customer records • maintain customer service • maintain working relationships • process booking • process reservations • produce content for tourism brochures • provide directions to guests • provide tourism related information • quote prices • respond to customers' inquiries

• tourist receptionist • tourist point information officer • tourist information agent • tourist assistant • tourist centre officer