Ticket Sales Agent

Ticket sales agents provide initial service to customers, sell travel tickets and fit the reservation offer to customers’ queries and needs.

Essential Skills and Competencies

PERKESO provides training with daily allowance of up to RM20.

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• Assist Clients with Special Needs • Communicate with Customers • Handle Personal Identifiable Information • Have Computer Literacy • Inform Customers of Activity Changes • Keep Up to Date on Local Events • Maintain Customer Service • Process Booking • Process Payments • Provide Tourism Related Information • Quote Prices • Respond to Customers' Inquiries • Sell Tickets • Upsell Products • Use Global Distribution System

Knowledge

• Cancellation Policies of Service Providers

Alternative Related Job

• Ticket Reservation Agent • Ticket Agent • Ticket Booking Agent

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