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Social Services Manager

Social services managers have the responsibility for strategic and operational leadership and management of staff teams and resources within and or across social services. They are responsible for the implementation of legislation and policies relating to, for example, decisions about vulnerable people. They promote social work and social care values and ethics, equality and diversity, and relevant codes guiding practice. They are responsible for liaising with other professionals in criminal justice, education and health. They can be responsible for contributing to local and national policy development.

Essential Skills and Competencies

PERKESO provides training with daily allowance of up to RM20.

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  • • Accept Own Accountability • Address Problems Critically • Adhere to Organisational Guidelines • Advocate For Others • Advocate For Social Service Users • Analyse Community Needs • Apply Change Management • Apply Decision Making Within Social Work • Apply Holistic Approach Within Social Services • Apply Quality Standards in Social Services • Apply Socially Just Working Principles • Assess Social Service Users' Situation • Build Business Relationships • Build Helping Relationship with Social Service Users • Carry Out Social Work Research • Communicate Professionally with Colleagues in Other Fields • Communicate with Social Service Users • Comply with Legislation in Social Services • Consider Economic Criteria in Decision Making • Contribute to Protecting Individuals From Harm • Cooperate at Inter-professional Level • Deliver Social Services in Diverse Cultural Communities • Demonstrate Leadership in Social Service Cases • Establish Daily Priorities • Evaluate Social Work Program's Impact • Evaluate Staff Performance in Social Work • Follow Health and Safety Precautions in Social Care Practices • Handle Conflicts • Implement Marketing Strategies • Influence Policy Makers on Social Service Issues • Involve Service Users and Carers in Care Planning • Listen Actively • Maintain Records of Work with Service Users • Manage Budgets For Social Services Programs • Manage Ethical Issues Within Social Services • Manage Fundraising Activities • Manage Government Funding • Manage Social Crisis • Manage Staff • Manage Stress in Organisation • Monitor Regulations in Social Services • Perform Public Relations • Perform Risk Analysis • Prevent Social Problems • Promote Inclusion • Promote Social Awareness • Promote Social Change • Provide Safeguarding to Individuals • Relate Empathetically • Report on Social Development • Review Social Service Plan • Set Organisational Policies • Show Intercultural Awareness • Undertake Continuous Professional Development in Social Work • Use Person-centred Planning • Work in a Multicultural Environment in Health Care • Work Within Communities

Knowledge

  • • Business Management Principles • Customer Service • Legal Requirements in the Social Sector • Psychology • Social Justice • Social Sciences

Alternative Related Job

  • • Social and Care Services Manager • Social Care Team Manager • Frontline Manager • Older Adults Social Services Manager • Social and Community Services Manager • Adult Social Services Manager • Social Services Co-ordinator • Social Services Team Manager • Social Services Team Leader • Social Care Manager • Residential Home Manager • Social Services Delivery Manager • Health and Social Care Service Manager • Elderly Homes Manager • Care Service Manager • Children's Social Services Manager

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