Rooms Division Manager

Rooms division managers are in charge of managing and coordinating a team of employees at front desk, reservations, housekeeping and maintenance departments.

Essential Skills and Competencies

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• assess cleanliness of areas • comply with food safety and hygiene • coordinate activities across hospitality rooms division • coordinate redecoration of hospitality establishment • develop working procedures • ensure cross-department cooperation • forecast occupancy demand • handle customer complaints • maintain customer service • manage budgets • manage front operations • manage health and safety standards • manage hospitality revenue • manage inspections of equipment • manage maintenance operations • manage staff • monitor financial accounts • present reports • schedule shifts • train reception staff

Knowledge

Alternative Related Job

• rooms and reservations manager • reception manager • front office manager • front desk manager • reservations manager • head receptionist • rooms manager • housekeeping service manager

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