Receptionist

Receptionists are responsible for the reception area of a business. They answer the phone, greet guests, pass information, respond to inquiries and instruct visitors. They are the first point of contact for clients and customers.

Essential Skills and Competencies

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• adhere to organisational guidelines • administer appointments • communicate by telephone • communicate verbal instructions • communicate with customers • disseminate internal communications • disseminate messages to people • greet guests • maintain logbooks • maintain reception area • use microsoft office

Knowledge

• company policies • customer service

Alternative Related Job

• receiving clerk • office receptionist • front desk agent • front desk receptionist • secretary • company secretary • corporate receptionist • receiving secretary • medical receptionist • head receptionist • front desk executive • telephone receptionist

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