Public Housing Manager

Public housing managers develop strategies for the improvement of housing policy in a community, as well as providing social housing to those in need. They identify housing needs and issues, and supervise resource allocation. They also communicate with organisations involved in building public housing facilities, and social service organisations.

Essential Skills and Competencies

PERKESO provides training with daily allowance of up to RM20.

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• accept own accountability • address problems critically • adhere to organisational guidelines • advocate for others • advocate for social service users • analyse community needs • apply change management • apply decision making within social work • apply holistic approach within social services • apply organisational techniques • apply quality standards in social services • apply socially just working principles • assess social service users' situation • build business relationships • build helping relationship with social service users • carry out social work research • communicate professionally with colleagues in other fields • communicate with social service users • comply with legislation in social services • consider economic criteria in decision making • contribute to protecting individuals from harm • cooperate at inter-professional level • deliver social services in diverse cultural communities • demonstrate leadership in social service cases • ensure compliance with policies • ensure information transparency • establish daily priorities • evaluate social work program's impact • evaluate staff performance in social work • follow health and safety precautions in social care practices • handle conflicts • implement marketing strategies • influence policy makers on social service issues • involve service users and carers in care planning • liaise with local authorities • listen actively • maintain records of work with service users • maintain relations with local representatives • manage budgets for social services programs • manage ethical issues within social services • manage fundraising activities • manage government funding • manage social crisis • manage stress in organisation • monitor regulations in social services • perform public relations • perform risk analysis • plan allocation of space • prevent social problems • promote inclusion • promote social awareness • protect client interests • provide improvement strategies • provide safeguarding to individuals • relate empathetically • report on social development • review social service plan • set organisational policies • show intercultural awareness • undertake continuous professional development in social work • use person-centred planning • work in a multicultural environment in health care • work within communities

Knowledge

• budgetary principles • business management principles • corporate social responsibility • customer service • government policy implementation • government social security programmes • legal requirements in the social sector • psychology • public housing legislation • social justice • social sciences

Alternative Related Job

• housing authority manager • housing officer • public housing officer • housing policy analyst • estates manager • housing policy manager

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