Mobile Phone Repair Technician

Mobile phone repair technicians run tests to assess the mobile phones’ functionality, install and update phone software, troubleshoot wiring problems, and replace damaged parts and components such as batteries, LCD screens, keypads, buttons. They also advise their clients on warranty issues and recommend products based on their expertise.

Essential Skills and Competencies

PERKESO provides training with daily allowance of up to RM20.

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• apply company policies • create solutions to problems • disassemble mobile devices • maintain customer service • maintain equipment • maintain records of maintenance interventions • operate two-way radio systems • perform test run • provide customer follow-up services • provide customer information related to repairs • repair mobile devices • troubleshoot • use precision tools • use repair manuals

Knowledge

• Android (mobile operating systems) • BlackBerry • Windows Phone • electronics • iOS • mobile device software frameworks • mobile operating systems

Alternative Related Job

• LCD technician • cellullar phone technician • handheld phone technician • mobile phone repairman • cell phone technician • communication equipment repair technician • mobile phone repairer

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