Membership Manager

Membership managers oversee and coordinate the membership plan, support existing members and engage with possible new members. They analyse the market trend reports and develop marketing plans accordingly. Membership managers monitor and ensure the efficiency of processes, systems and strategies.

Essential Skills and Competencies

PERKESO provides training with daily allowance of up to RM20.

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• analyse membership • coordinate membership work • create solutions to problems • develop membership strategies • develop professional network • follow company standards • identify customer's needs • liaise with managers • manage membership • manage membership database • manage staff • plan health and safety procedures • provide information • provide membership service • recruit members • supervise the management of an establishment • supervise work • think analytically • use communication techniques

Knowledge

• communication principles • corporate social responsibility • customer relationship management • customer service • product comprehension

Alternative Related Job

• membership management officer • membership director • membership and subscription manager • club manager • subscription manager • regional membership manager • membership supervisor • membership sales manager • membership account manager • membership coordinator • member records manager

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