Hospital Social Worker

Hospital social workers provide counselling to patients and their families helping them to better cope with the illness, the emotions surrounding diagnosis, and with social and financial problems. They work in cooperation with doctors, nurses and other health professionals sensitising them on the emotional aspects of a patient. They act as link between patients and medical staff. Hospital social workers also support the patients and their families with the discharge from the hospital.

Essential Skills and Competencies

PERKESO provides training with daily allowance of up to RM20.

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• accept own accountability • address problems critically • adhere to organisational guidelines • advocate for healthcare users' needs • advocate for social service users • apply anti-oppressive practices • apply case management • apply crisis intervention • apply decision making within social work • apply holistic approach within social services • apply organisational techniques • apply person-centred care • apply problem solving in social service • apply quality standards in social services • apply socially just working principles • arrange in-home services for patients • assess social service users' situation • build helping relationship with social service users • communicate professionally with colleagues in other fields • communicate with social service users • comply with legislation related to health care • conduct interview in social service • consider social impact of actions on service users • contribute to protecting individuals from harm • cooperate at inter-professional level • delegate activities • deliver social services in diverse cultural communities • demonstrate leadership in social service cases • develop a collaborative therapeutic relationship • develop professional identity in social work • develop professional network • empower social service users • follow health and safety precautions in social care practices • handle conflicts • have computer literacy • involve service users and carers in care planning • listen actively • maintain records of work with service users • make legislation transparent for users of social services • manage ethical issues within social services • manage social crisis • manage stress in organisation • meet standards of practice in social services • negotiate with social service stakeholders • negotiate with social service users • organise social work packages • plan social service process • prevent social problems • promote inclusion • promote service users' rights • promote social change • protect vulnerable social service users • provide social counselling • refer social service users • reflect on practice • relate empathetically • report on social development • review social service plan • tolerate stress • undertake continuous professional development in social work • work in a multicultural environment in health care • work in multidisciplinary health teams • work in partnership with social services users • work within communities

Knowledge

• company policies • crisis intervention • health care system • legal requirements in the social sector • social justice • social sciences • social work theory

Alternative Related Job

• public health social worker • hospital discharge social worker • medical social worker • social worker • palliative care social worker

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