Category: Occupation Taxonomy

Call centre managers set the objectives of the service per month, week, and day. They perform micromanagement of the results obtained in the centre in

Call centre quality auditors listen to calls from the call centre operators, recorded or live, in order to assess compliance with protocols and quality parameters.

Call centre supervisors oversee call centre employees, manage projects and understand technical aspects of the call centre activities.

Promoters work with artists (or their agents) and venues on to arrange a show. They liaise with bands and agents to agree on a date

Publishing rights managers are responsible for the copyrights of books. They organise the sale of these rights so books can be translated, made into movies,

Relocation officers help businesses and organisations with the move of employees. They plan the whole move. Relocation officers advise on real estate. They plan moving

Talent agents represent artists, authors, performers and athletes. They promote their clients in order to attract prospective employers. Talent agents set up public appearances, auditions

Tourism contract negotiators negotiate tourism-related contracts between a tour operator and tourism service providers.

Real estate managers handle and oversee the operational aspects of commercial or residential properties such as private apartments, office buildings and retail stores. They negotiate

Advertising sales agents sell advertising space and media time to businesses and individuals. They make sales pitches to potential clients and follow up on after-sales.