Waiter/Waitress

Waiters/waitresses supply guests with food and drinks as requested. Waiters/waitresses usually work in restaurants, bars and hotels. This involves the preparation of tables, serving food or beverages and taking payments.

Essential Skills and Competencies

PERKESO provides training with daily allowance of up to RM20.

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• Advise Guests on Menus For Special Events • Arrange Tables • Assist Vip Guests • Assist Clients with Special Needs • Assist Customers • Attend to Detail Regarding Food and Beverages • Check Dining Room Cleanliness • Clean Surfaces • Comply with Food Safety and Hygiene • Identify Customer's Needs • Maintain Customer Service • Maintain Personal Hygiene Standards • Maintain Relationship with Customers • Measure Customer Feedback • Prepare Alcoholic Beverages • Prepare Hot Drinks • Prepare the Restaurant For Service • Present Menus • Process Payments • Serve Beverages • Serve Food in Table Service • Serve Wines • Supervise Food Quality • Take Food and Beverage Orders From Customers • Take Payments For Bills • Welcome Restaurant Guests • Work in a Hospitality Team

Knowledge

• Alcoholic Beverage Products • Dietary Regimes • Food and Beverages on the Menu

Alternative Related Job

• Wait Staff • Chef De Rang • Event Server • Table Waiter • Food and Beverage Worker • Pramusaji

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