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Benefits Advice Worker

Benefits advice workers guide individuals in the social work area to help them solve specific problems in their personal life by addressing personal and relationship issues, inner conflicts, depression and addictions. They attempt to empower individuals to achieve change and improve the quality of their life. They may also support and advise clients on demanding their social security benefits.

Essential Skills and Competencies

PERKESO provides training with daily allowance of up to RM20.

Enrol now and kickstart your journey to a shinier job future.

Let’s be part of our training providers.

  • • Accept Own Accountability • Address Problems Critically • Adhere to Organisational Guidelines • Advise on Social Security Benefits • Advocate For Social Service Users • Apply Anti-oppressive Practices • Apply Case Management • Apply Crisis Intervention • Apply Decision Making Within Social Work • Apply Holistic Approach Within Social Services • Apply Organisational Techniques • Apply Person-centred Care • Apply Problem Solving in Social Service • Apply Quality Standards in Social Services • Apply Socially Just Working Principles • Assess Social Service Users' Situation • Build Helping Relationship with Social Service Users • Communicate Professionally with Colleagues in Other Fields • Communicate with Social Service Users • Conduct Interview in Social Service • Consider Social Impact of Actions on Service Users • Contribute to Protecting Individuals From Harm • Cooperate at Inter-professional Level • Delegate Activities • Deliver Social Services in Diverse Cultural Communities • Demonstrate Leadership in Social Service Cases • Develop Professional Identity in Social Work • Develop Professional Network • Develop Social Security Programmes • Empower Social Service Users • Follow Health and Safety Precautions in Social Care Practices • Handle Conflicts • Have Computer Literacy • Involve Service Users and Carers in Care Planning • Listen Actively • Maintain Records of Work with Service Users • Make Legislation Transparent For Users of Social Services • Manage Ethical Issues Within Social Services • Manage Social Crisis • Manage Stress in Organisation • Meet Standards of Practice in Social Services • Negotiate with Social Service Stakeholders • Negotiate with Social Service Users • Organise Social Work Packages • Plan Social Service Process • Prevent Social Problems • Promote Inclusion • Promote Service Users' Rights • Promote Social Change • Promote Social Security Programmes • Protect Vulnerable Social Service Users • Provide Social Counselling • Refer Social Service Users • Reflect on Practice • Relate Empathetically • Report on Social Development • Review Social Service Plan • Support Social Service Users to Manage Their Financial Affairs • Tolerate Stress • Undertake Continuous Professional Development in Social Work • Work in a Multicultural Environment in Health Care • Work in Partnership with Social Services Users • Work Within Communities

Knowledge

  • • Company Policies • Legal Requirements in the Social Sector • Social Justice • Social Sciences • Social Security Law • Social Work Theory

Alternative Related Job

  • • Welfare Rights Worker • Welfare Benefits Advice Worker • Social Benefits Social Worker • Welfare Benefits Advisor • Welfare Rights Officer • Employment and Benefits Advice Worker • Welfare Rights Advisor • Welfare Benefits Social Worker • Welfare Rights Counsellor • Social Security Social Worker • Benefit Advisor

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